Privacy Policy
Last updated: Dec 1, 2024
At Alamba, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
Information We Collect
We collect personal information to provide you with the best yoga, sound healing, and
Access Bars services. This may include:
- Website Data: Cookies, IP address, browser type, and usage analytics.
- Contact Information: Name, phone number, email address.
- Booking Details: Service type, appointment dates, payment information.
- Health Information: Any information you provide about your preferences, sensitivities, or
health needs.
How We Use Your Information
We use your personal information to:
- Improve our website and services through analytics.
- Process bookings and payments.
- Send service confirmations, updates, and promotional offers (with your consent).
- Customize your sessions based on your preferences or health needs.
Consent
By providing your personal information, you consent to its collection and use as outlined in
this policy. You may withdraw your consent at any time by contacting us at
info@alamba.ca.
Information Sharing
We do not sell or rent your personal information. We may share your data only:
- If required by law or to protect our business in legal matters.
- With trusted third-party service providers (e.g., payment processors, booking platforms)
to facilitate services.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined
above or as required by law. For example:
- Payment details are securely stored by our payment processor (we do not directly store
payment information).
- Booking records are retained for two years.
Security Measures
We take your data security seriously. Our measures include:
- Regular audits to ensure compliance with privacy laws.
- Encryption for online transactions.
Your Rights
You have the right to:
- Access your personal information.
- Correct or update your personal details.
- Request deletion of your information, subject to legal obligations.
To exercise these rights, please contact us at:
Email: info@alamba.ca
Phone: 778 683 4190
Cookies and Tracking
Our website uses cookies to:
- Provide personalized content and promotions.
You can disable cookies in your browser settings, but this may limit your website
experience.
- Analyze website traffic and improve functionality.
Updates to This Policy
We may update this policy occasionally to reflect changes in our practices or legal
requirements. Please check this page for updates.
Contact Us
If you have any questions or concerns about this policy or how your data is handled, please
contact us:
Alamba
Email: info@alamba.ca
Phone: 778 683 4190